FREQUENTLY ASKED QUESTIONS PAGE

COVID-19 Response Plan Financial Information:

The Director of Emergency Management (DEM) and Drumheller Emergency Management Agency (DEMA) knew that the Town of Drumheller was unique for a number of different reasons and required a unique response. These included:

 

  • The Royal Tyrrell Museum and our surrounding Badlands see thousands of visitors every year from tourists outside of our region. We needed to protect the community and the reputation of the Town as a safe place to visit.

  • Our population is on average, older than the average town’s population in Alberta. Because this community was at higher risk of becoming infected, additional measures needed to be taken.

  • The Drumheller Institution, by nature of what it does, is at higher risk of infection. As well, its employees travel in and out of the Town of Drumheller on a daily basis.

 

Town Council committed to protecting the health and safety of the community in Drumheller and its unique needs.

Through the DEMA, the Town made many investments in order to keep residents, employees, and businesses safe. Some of these included:

 

  • Infrastructure upgrades (road barriers, sewer chains etc.)
  • Collaborated with Salvation Army to increase capacity of our Emergency Social Services
  • Modified traditional celebrations such as Mother’s Day, Nurses Week, and Public Works Week to evoke community spirit
  • Enhanced salvation army food hamper accessibility
  • Equipped Emergency Operations Centre
  • Increased on-line services available on website
  • Online permits and licensing now available
  • Electronic Payroll Process
  • On-line payments now accepted
  • Audio and Visual upgrades in the EOC and Council Chambers
  • Added Security Cameras and alarms in town facilities
  • Improved internal communication tools for staff
  • Incident Command System training for staff

During the period of the SOLE, through the DEMA, the Town took extra measures in order to make sure the community had the resources it needed in order to be safe. This included the community resource tool which allowed the Community Support Team to better understand the needs in the valley.

Additionally, there was collaboration with the Salvation Army to increase the capacity of Emergency Social Services, enhanced food hamper accessibility and work with the Seniors Foundation to protect some of the most vulnerable members of our community. 

Drumheller is at a uniquely higher risk of COVID 19 infections because of its status as the third largest tourist destination in Alberta, a higher population age on average than other towns in this province, and the Drumheller Institution. We are proud that we went 50 days from the launch of the SOLE to our first infection and only two infections to date, both of which are completely recovered. While it would be impossible to prove definitively, we do not believe the steps we took and our low case count to be merely coincidental.

Council committed to residents when the SOLE was launched that it would do everything it could to protect the safety and wellbeing of the community. Part of that commitment was to protect the community without raising taxes in 2020 more than the 1.9% increase already budgeted in January of 2020, prior to the COVID 19 global pandemic.

Those large electronic signs were rented from a company in Edmonton to allow us to meet several communications objectives, including reinforcing the public health messages of staying home, social distancing and frequent hand washing in a saturating way, but also to provide for a means to communicate with the community in case of power grid failures, internet failures, and to assist in the very real possibility of signalling a closed town at the entrances if we had become a hot spot for the virus.  The cost was $50.00 per sign per day or $1500.00 per month x 6 signs. The signs were rented from the Fath Group out of Edmonton. They have no affiliation with anyone on the Emergency Operations Centre team or on Town Council.

Emergency Operations Centre staff were required to work some long hours.  In order to support employees working long hours during the State of Local Emergency, lunches were brought in daily, from local businesses, to keep the employees safe within the Emergency Operations Centre and reduce the COVID-19 exposure for them.  Again, this was all about protecting the security and safety of the Emergency Operations Centre and the people in it as well as supporting local food establishments.

Dr. Rithesh Ram was engaged by the Director of Emergency Management (DEM) and Drumheller Emergency Management Agency (DEMA) to support their needs during the State of Local Emergency. He was instrumental in identifying and educating them on the severity of the virus’ threat to the community and was ideally suited to the role with his background education in epidemiology. Dr. Ram was also retained to be available to the staff.  It was important that the town employees were kept safe because they are an essential service.  They are responsible for the community’s water/wastewater, roads, public works, etc.

The average cost was $150.00 per sneeze guard.  They were produced locally and were an important part of allowing essential businesses stay open in a safe way to help reduce the possible transmission of the virus.  We were proud to help out our business community, large and small, in this way.

The Director of Emergency Management (DEM) and Drumheller Emergency Management Agency (DEMA) were happy to support the local Dragon’s hockey team with a part time employment contract.

This is a misunderstanding of what was being discussed. What was being communicated to Council was that the ongoing SOLE costs were minimal once the initial investments into the Emergency Operations Centre, Economic First Aid Program, physical barriers, cleaning, and communications to protect residents, were made.

Direction from the World Health Organization, Provincial and Federal Governments, as well as other medical professionals was followed. Currently, the Town of Drumheller has had just one case of COVID 19 to date, we believe these initiatives helped in the prevention of more infections.

In the event of a State of Local Emergency, Town Council is obligated to establish a Director of Emergency Management (DEM) and an Emergency Operations Centre (EOC) for the crisis at hand. In order to move quickly to protect the community, the DEM is given the authority to make decisions outside of Town Council. During the COVID 19 Response Plan, the Director of Emergency Management was Darwin Durnie and he was required to report to Town Council on his decisions during the SOLE. The DEM selected the remainder of his team from trusted private contractors and appropriate Town of Drumheller staff.

The information was released on June 8, 2020 at the Council meeting.  For an overview on the COVID 19 Response Plan Financial Report, please visit drumheller.ca

Ultimately, Town Council is responsible for the costs incurred by the Director of Emergency Management (DEM) and the Drumheller Emergency Management Agency (DEMA) associated with a State of Local Emergency of the COVID 19 response. Council is accountable for reviewing the actions taken by the Director of Emergency Management and the Emergency Operations Centre as a whole, via high level debriefs and updates provided by the DEM.

Not yet.

An audit is in progress and the work will be complete by a local third party agency. When completed, The Town of Drumheller will share this information to the public at a Council Meeting. There is no scheduled date as of yet, as the magnitude of this project requires time. When this information is prepared and ready to present to Council, we will update on our website and social media pages.

Closures & Reopening Information:

As part of our ongoing efforts to prevent the spread of COVID-19, The Town of Drumheller is cancelling all events and facility bookings until June 30th.  All indoor and outdoor recreation facilities and programs will be suspended.

 

Stage 2 of the relaunch was announced on June 9th, indicating that the province could open Stage 2 items as soon as June 12th, 1 week earlier than the previously indicated date of June 19th. 

You can read the Town's current response to Stage 2 here.

The Town of Drumheller Staff will not be sanitizing playgrounds. It is up to the user to sanitize before and after use.

  • Please take precautions.
  • Wash and sanitize hands often.
  • Refrain from touching your face with unclean hands.
  • Carry and use hand sanitizer containing at least 60% alcohol content immediately before and after using playground equipment.
  • Limit contact with individuals outside of your household.

Users must respect all guidelines outlined by the Chief Medical Officer of Health. Go to alberta.ca/biz-connect for more details.

Yes.

The province has provided additional support via their Guidance for Outdoor Recreation guidance publication. You can review that document here. 

Contact our Bookings Specialist for more information bookings@drumheller.ca.

Users must bring their own equipment to play with (such as marked pickleballs) and only touch their equipment. Singles play is permitted, and doubles play is only allowed with members of the same household.

  • Scrimmage and league play are still restricted.

These guidelines also adhere to tennis and badminton.

On May 25th, Council approved the reopening of all playgrounds and outdoor recreation facilities in Drumheller, with restrictions. This includes tennis, pickleball and basketball courts, the D.A.S.E. Skateboard Park, and community playgrounds. The Town anticipates all outdoor recreation facilities will be open by 12:00PM on Saturday, May 30th. Outdoor washrooms will remain closed.

  • Individuals should maintain physical distancing of at least 2 metres from others, unless you are from the same household.
  • Clean and disinfect toys and sports equipment prior to and after use.
  • Unorganized, non-contact sport only. Scrimmage and league sports are still restricted.
  • Activities in public spaces should not include the sharing of common equipment, unless the individuals are from the same household.
  • Practice good hygiene: wash and sanitize hands often

The ability to keep facilities open will be solely dependant on the community’s compliance with the provincial guidelines. The Town of Drumheller will not be sanitizing any outdoor recreation facilities.

Users must respect all guidelines outlined by the Chief Medical Officer of Health. Go to alberta.ca/biz-connect for more details.

Facilities that encourage gatherings, or are intended for use by multiple users, are closed including:

Drumheller Badlands Community Facility, Library, Aquaplex, Memorial Arena, and curling rink.

The Memorial Arena has been rented by the Drumheller Dragons for a hockey camp however there will be no public skating of any kind in July and August.

On May 25th, Council approved the reopening of all playgrounds and outdoor recreation facilities in Drumheller, with restrictions. This includes tennis, pickleball and basketball courts, the D.A.S.E. Skateboard Park, and community playgrounds. The Town anticipates all outdoor recreation facilities will be open by 12:00PM on Saturday, May 30th. Outdoor washrooms will remain closed.

Town hall remains open 8:00am – 4:30pm

Yes.

As of 4:00pm on May 1, 2020 private campgrounds in Drumheller are open.

AHS guidelines will be in effect and will be monitored to ensure campgrounds are maintaining appropriate measures.

Neither the indoor nor the outdoor pool at the Aquaplex are currently open due to both construction and the current Provincial Health Guidelines.

  • The Town of Drumheller, as well as many other municipalities across Alberta were not expecting recreation facilities to open any sooner than Stage 3, which was initially indicated by the Province to occur on September 1 when the relaunch strategy was published. In addition, temporary layoffs of all recreation staff occurred May 6th with the expectation to return September 1st.
  • Construction in the women’s change room has commenced to update plumbing, showers and accessibility. This project started when the province originally indicated that swimming pools were in stage three of the reopening, giving time to complete the work without interrupting the customer experience. We anticipate the project to be complete by September 1.
  • In order to remain compliant to the Provincial Health Guidelines, the facility itself does not meet the requirements to keep staff and users safe. The guidelines state there should be one-way traffic implemented for washrooms and change rooms. This is an extremely difficult measure to implement in our facility and is not a quick or inexpensive job.
  • Maintaining 2m physical distancing at all times, which drastically limits capacity; adjusting the width of swim lanes to enable physical distancing. This would include alternating lanes, for example, having one-way swimming per lane (e.g., swimmers use middle of the lane only and return by the adjacent lane).
  • Under the current guidelines, the steam room and hot tub are closed.
  • General pool use would only permit cohorts groups in restricted sizes, with 2m spacing between cohorts, with restrictions of other cohorts mixing.
  • We are keen to invest time and effort to improve our digital management system for forms, waivers, lessons etc. to eliminate paper and this is a great time to do so.
  • Staffing levels would have to increase significantly to meet the current guidelines, which contributes to capacity allowance, but ultimately would also be an additional cost.
  • Increased cleaning and sanitization results in an increase in staffing levels to meet these guidelines.

The Town of Drumheller is planning to open the Aquaplex for Stage 3 in hopes of fewer restrictions being in place to provide the best service and experience possible. We want to remain compliant with the guidelines keeping our staff and users safe.

Click here to review the COVID-19 Relaunch Guidance for Swimming Pools and Whirlpools

There are many complexities in opening this facility safely during Stage 2, all of which have significant costs associated with them.

  • The Town of Drumheller, as well as many other municipalities across Alberta were not expecting recreation facilities to open any sooner than Stage 3, which was initially indicated by the Province to occur on September 1 when the relaunch strategy was published. In addition, temporary layoffs of all recreation staff occurred May 6th with the expectation to return September 1st.
  • The guidelines set by the Chief Medical Officer of Health (CMOH) indicate users of cardio equipment must be 3m apart while all other users must maintain 2m distance.
  • Zero access to change rooms.
  • The running track would be unavailable, otherwise limited to two runners at a time with staff member posted to monitor capacity and enforce physical distancing.
  • Staffing levels would need to increase to maintain cleaning and sanitization, and enforcing the guidelines set by the province to members and user groups.
  • We are keen to invest time and effort to improve our digital management system for forms, waivers, lessons etc. to eliminate paper and this is a great time to do so
  • To mitigate “spray”, power racks would be unavailable and heavy lifting would be discouraged.

We are able to provide tours to clients for the banquet side of the facility on an appointment only basis until we reopen. Click here to review the COVID-19 Relaunch Guidance for Sport, Physical Activity and Recreation

When the doors closed to our facilities on March 17th, the Town announced that memberships would be paused and extended according to membership type and duration of the closure, and no membership fees incurring until the facility reopens. This remains the same and will do so until the facilities reopen.

The Spray Park is opening for use on July 2nd, with restrictions. From discussions with Alberta Heath, the Town has determined that we will use a value of 10sq.m per person in order to determine occupancy limits that meet social distancing guidelines. That total is 64 including staff. Due to Alberta Health restrictions, sanitization occurs hourly and attendants will be present to monitor occupancy levels and enforce physical distancing among users.

The Spray Park will be open from 11:00am – 6:00pm
The cleaning schedule for both the Spray Park and the Public Washrooms

The public is not able to access the Library as the Badlands Community Facility is closed, however will be providing curbside pickup starting July 13th.

Visit their website for more details https://www.drumhellerlibrary.ca/

Business Relaunch:

All businesses listed in the Province’s Stage 1 “Open Soon” strategy may open provided they have addressed all of the criteria outlined in the Workplace Guidance for Business Owners document. It is important to have written workplace policies and procedures implemented prior to opening.

You can review that document here.

Personal Protective Equipment (PPE) requirements will depend on a variety of factors. Conduct an assessment in line with the 6th page of the Work Place Guidance for Business Owners section of this document. 

Controlling exposures to occupational hazards is the fundamental method of protecting workers. The idea behind this hierarchy is that the control methods at the top of the graphic are potentially more effective and protective than those at the bottom. Following this hierarchy normally leads to the implementation of inherently safer systems, where the risk of illness or injury has been substantially reduced.

View the Hierarchy of Controls here.

Restaurants, cafes pubs and bars can open in Stage 1 of the relaunch plan. There are still restrictions in place and must operate at no more than 50% seating capacity.

Businesses should facilitate ways to prevent infection transmission, such as:

  • the use of dividers between booths or tables,
  • Setting limits on the number of patrons per table, based on size.
  • A maximum number of patrons sitting together at larger tables should be 6.
  • Removing chairs.

The province has provided additional support in the Guidance for Restaurants, Cafes, Pubs & Bars guidance document.

Businesses should follow cleaning and disinfecting practices described in the workplace guidelines, and should:

  • Keep a log of daily cleaning
  • Regularly clean and disinfect any surfaces and equipment touched by workers and patrons
  • Frequently sanitize washrooms
  • Disinfect shopping baskets & carts between use
  • Encourage customers to sanitize hands before trying on clothes
  • Surfaces in change rooms should be cleaned and disinfected after each use

The province has provided additional support in the Guidance for Retail Businesses guidance document

Hair salons and barbershops should follow the Workplace Guidance for Business Owners and must continue to comply with requirements in the Personal Services Regulation.

  • Where waiting areas are not large enough to enable 2 metres of distancing, ask clients to wait outside or in vehicles and text or call clients when a chair or station is ready for them
  • Arrange workstations to maintain 2 metres of distancing between clients.
  • Avoid sharing products or tools between workstations. If sharing is required, clean and disinfect products and tools between users.
  • Wash towels, robes and related items between clients, and dispose of non-washable items, like neck strips, between clients.
  • Only use equipment that can be cleaned and disinfected, or disposed of, between clients.
  • Use a clean towel instead of a neck brush to remove hair.
  • Blow drying hair is not recommended unless both the stylist and client wear masks.
  • Wear procedural/surgical masks while working directly with clients, and consider wearing eye protection and aprons.
  • Encourage clients to wear masks.

Hair salon and barbershop owners and workers should use the Guidance for Hair Salons and Barber Shops document to reduce the risk of transmission of COVID-19. 

Markets play an important role in both the social cohesion of a community and the economic livelihood of farmers and small businesses. Markets should also follow the Workplace Guidance for Business Owners [LINK TO:] The unique structure of markets places a shared responsibility on the market manager and individual vendors/stall holders to ensure compliance with requirements aimed at stopping the spread of COVID-19 infection.

Please review the Guidance for Farmers’ Markets and Public Markets document. 

Cash can be accepted as long as good hygiene practices are met. A business may determine not to accept cash and offer alternate payment methods. Don’t forget to update  your website, google listing and social media pages with your current accepted payment methods.

Refer to the 6th page of Workplace Guidance for Business Owners portion of Consider posting hand washing posters in the washrooms as a reminder to practice good hygiene.

You can review that document here.

Businesses are required to update their policies and procedures in a written format that comply with the Worksplace Guidance for Buisness Onwers. Should there be a complaint against a business and a Health Inspector has to investigate, the written policies will be evaluated to ensure provincial guidelines are being followed. Buisness owners must monitor the government website closer to the relaunch stage for more direction. 

You can review that document here.

Please use this online complaint form. Alternatively, you can call 310-4455 to register complaints.

Town of Drumheller Preparedness:

The Town of Drumheller is meeting daily to proactively strategize and implement measures to slow the spread of COVID-19 in our community.

Drumheller Declared a State of Local Emergency (SOLE) on Friday, March 20 at 12:00PM to help minimize the spread of COVID-19 in the community. Declaring a SOLE gives the Town access to additional resources, and special powers under the Emergency Management Act, including personnel from other orders of government if required. Our top priority is maintaining critical infrastructure, including water, power, sewer, waste services.

Gatherings are now limited to 15 persons or less to continue safe social distancing practices. Staff across the organization are working with our Emergency Operations Centre and many are among the community sanitizing public areas in effort of stopping the spread.

https://www.dinosaurvalley.com/media-releases/town-of-drumheller-declares-a-sole

Please note, on June 1st, 2020 the SOLE ended in unison with the Province ending their Public Health Emergency.

Government of Alberta - Learn more about Alberta’s situation and action plan.

Learn about Alberta Health Services latest health information and advice for Alberta.

Frequently Asked Questions about COVID-19 from AHS Emergency Coordination Centre.

Learn more about cases of COVID-19 in Canada and around the world.

The Public Health Agency of Canada information on outbreak updates in Canada, prevention, Canada’s response plan, and facts on the COVID-19 at https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

Visit the Government of Canada's travel advice and advisories page for the most up-to-date information on the risk of coronavirus in your travel destination.

View real-time map tracking novel coronavirus (COVID-19) global cases.

Alberta Health Services provides daily news updates on the number of confirmed cases in the province, and specifically in the "Calgary Zone" in which Canmore is located. They are not providing any further breakdown within that zone.

Due to the COVID-19 pandemic, Council and council committee meetings will be held electronically.

All meetings can be streamed live or on-demand by visiting: www.dinosaurvalley.com/council-meetings or by visiting the Town of Drumheller's Youtube Page.

For anyone wishing to make a submission for a scheduled public hearing, submissions can be emailed to submissions@drumheller.ca before or during the meeting.

The Chamber of Commerce has created a list of our local businesses status.

https://drumhellerchamber.com/187-status-of-local-businesses

 

Due to the COVID-19 Pandemic, MPC meetings will now be held virtually. If you would like to view or participate in a meeting, please contact development@drumheller.ca or 403-823-1310.

In order to continue protecting our community from COVID-19 transmission possibilities, we are encouraging residents to hold off on traditional garage and yard sales. As an alternative, we are encouraging online outlets such as our Local Facebook Groups (Buy & Sell, Drum Bidding Wars) and Marketplace, Kijiji, and local classified ads.

Yes. Surrounding residents who work in town and utilize local services are considered part of the local community and continue to be welcomed. 

As the weather begins to warm up, the thought of sitting around a blazing, backyard fire pit starts to look very appealing.  However please follow health restrictions, make sure you have the two-metre social-distancing between people, and make sure there are less than 15 people there. We know people want to enjoy their backyards but the smaller the groups, the better.  Usually, it should be your family household that's part of that group and no other households that are joining that group right now.

Also remember to keep your fire at a height that is safe and manageable and never leave it unattended.

Visiting Drumheller:

We cannot prevent you from coming to your property; however, we are encouraging everyone to avoid any and all unnecessary travel. All levels of Government is recommending this and the Town of Drumheller is following these recommendations. 

https://floodreadiness.drumheller.ca/please-stay-away-from-vacation-homes/

Effective May 1, vehicle access restrictions at parking lots and staging areas in provincial parks and on public land are lifted.
While we appreciate the desire to explore the outdoors and the hoodoos, if an injury occurs, it will put stress on our local health care system. We want to have all available resources for the management of COVID-19.  

We know you love the Drumheller Valley and our landscape but for now we are asking you to stay home and stay healthy. The safety and protection of our community is our priority.

Outdoor washrooms will remaine closed.

Roads remain open to drive through Drumheller. Truck drivers are able to come into our town to make deliveries and use our local services.

Yes. Surrounding residents who utilize local services are considered part of the local community and continue to be welcome.

Effective May 1, vehicle access restrictions at parking lots and staging areas in provincial parks and on public land are lifted.
While we appreciate the desire to explore the outdoors and the hoodoos, if an injury occurs, it will put stress on our local health care system. We want to have all available resources for the management of COVID-19.  

We know you love the Drumheller Valley and our landscape but for now we are asking you to stay home and stay healthy. The safety and protection of our community is our priority.

Financial Information:

We have created the Economic Recovery Task Force where they can help navigate businesses, residents and non-for-profit organizations. https://floodreadiness.drumheller.ca/economic-recovery-taskforce/

Town Administration is dedicated to supporting citizens during the COVID-19 pandemic.  Both Utility Bills and Property taxes can be deferred.

https://www.dinosaurvalley.com/media-releases/covid-19-financial-support-for-citizens

E-transfers and OptionPay are now available as a payment method with the Town of Drumheller. Please use etransfer@drumheller.ca, and within your e-transfer notes include an account number and/or invoice number, a description of what you are paying along with your full name and phone number. Below is a list of items that are currently available for e-transfer payments:

Utility Bills
Property Taxes
Criminal Records Check
Businesses Licenses
Pet licenses (licenses will be mailed after payment)
Town of Drumheller Safety Code Permits
Town of Drumheller Development Permits
Accounts Receivable Invoices
Bylaw Tickets

For any questions, please contact Town Hall at 403-823-6300

Family, Seniors & Support Services:

You can contact the Salvation Army Food Bank at 403-823-2215

Contact Roger with Dino Delivery at 403-820-4661 or 403-820-0074

https://floodreadiness.drumheller.ca/self-isolation-notices/

Please check out our Children’s Resource Page.

https://floodreadiness.drumheller.ca/childrens-resources/

It is important to know where you can turn if you or someone you know is experiencing family violence during the COVID-19 pandemic. Help is available to Albertans dealing with family violence, partner abuse, sexual violence, child abuse, elder abuse, pet abuse, or financial abuse.
We all play a role in learning where to turn to for help. Please consider sharing these supports among your personal and professional networks.
• Read and share – covid-19-family-violence-fact-sheet
• In case of emergency, call 911. Police and emergency responders will continue to respond throughout the pandemic, even to those in quarantine.
• Family Violence Info Line
o anonymous support from trained staff:
 Call 310-1818 | 24/7 | 170+ languages
 Chat online alberta.ca/SafetyChat | 8 a.m. - 8 p.m. daily | English
• Other supports and services for those experiencing family violence

Information on COVID-19:

COVID-19 (Coronavirus Disease 2019) is the official name for the disease causing the novel coronavirus outbreak, first identified in Wuhan, China and now spreading around the world.

Most common symptoms:
  • fever
  • dry cough
  • tiredness
Less common symptoms:
  • aches and pains
  • sore throat
  • diarrhoea
  • conjunctivitis
  • headache
  • loss of taste or smell
  • a rash on skin, or discolouration of fingers or toes
Serious symptoms:
  • difficulty breathing or shortness of breath
  • chest pain or pressure
  • loss of speech or movement
 
Seek immediate medical attention if you have serious symptoms. Always call before visiting your doctor or health facility. People with mild symptoms who are otherwise healthy should manage their symptoms at home. On average it takes 5–6 days from when someone is infected with the virus for symptoms to show, however it can take up to 14 days.

COVID-19 is spread by those who have the virus. It is transmitted from person to person through droplets from the nose or mouth, which are spread when a person with the virus coughs or sneezes. People catch COVID-19 when they breathe in these droplets.

These droplets can also contaminate objects or surfaces. People can catch COVID-19 by touching these objects or surfaces and then touching their eyes, nose or mouth. Studies suggest the virus only lasts a few hours on a surface, though it may be possible for it to last several days under ideal conditions.

There is no evidence that suggests COVID-19 can be spread through imported goods

Self isolate, and visit https://myhealth.alberta.ca/Journey/COVID-19/Pages/COVID-Self-Assessment.aspx for the self-assessment tool.

DO NOT visit a hospital, physicians office, lap or any health care facility without calling 811 (Health Link) first.

Do not share household items such as dishes, cups, utensils, towels and pillows.

Regularly clean and disinfect touched surfaces such as doorknobs, counters, fridge handles etc.

Wash all utensils in warm soapy water, washing machine, and dishwasher.

Maintain handwashing for at least 20 seconds with soap and warm water, hand sanitizer, and avoid touching your face with unwashed hands

Keep the individuals isolated to their own space if possible and keep everything separate; do not share anything. Learn more here:

https://www.alberta.ca/self-isolation.aspx

  • Keep at least 6 feet (the length of a bicycle) from others when going for a walk, or out for groceries, medical trips and other essential needs
  • Limit the number of times you leave your home for errands
  • Try to shop at less busy times
  • Order online to have groceries or other items delivered if possible
  • Avoid overcrowding in elevators or other enclosed spaces
  • Follow Alberta’s recommendations on mass gatherings
  • Wash or sanitize your hands after touching communal surfaces.

Testing is prioritized for the symptomatic individuals and those who are at highest risk of local exposure, including:

    • Group home workers and shelter workers;
    • First responders, including firefighters;
    • Those involved in COVID-19 enforcement, including police, peace officers, bylaw officers, environmental health officers, and Fish and Wildlife officers; and,
    • Correctional facility staff, working in either a provincial or federal facility.
  • People who are hospitalized with respiratory illness;
  • Residents of continuing care and other similar facilities; and,
  • Individuals who provide services in a clinical care setting including hospitals, clinics, pharmacies, and any other settings where face-to-face patient care is provided .
  • People working in public health enforcement, including police officers, peace officers, EMS workers, environmental health officers and firefighters.
  • As of April 7, we are also expanding eligibility for testing to anyone 65 years or older who has fever, cough, shortness of breath, runny nose or sore throat.

Anyone with COVID-19 symptoms who does not fit in these categories must stay home and isolate for 10 days from the start of their symptoms, or until symptoms end, whichever takes longer

  • You are legally required to isolate if:
    • you returned from travelling outside of Canada. You must isolate for 14 days from your return. If symptoms occur, you must remain in isolation for an additional 10 days from the onset of your symptoms or until you’re feeling better, whichever is longer.
    • you have been identified by AHS as a close contact of a person(s) with COVID-19. You must isolate for 14 days from the date of your last exposure to COVID-19, plus an additional 10 days from the onset of any symptoms should they occur, whichever is longer.

you have a COVID-19 symptom (cough, fever, shortness of breath, runny nose or sore throat) that is not related to a pre-existing illness or health condition. You must isolate for 10 days from the start of symptoms, or until symptoms resolve, whichever takes longer

Please use this online complaint form. https://ephisahs.microsoftcrmportals.com/create-case/

Public Health has prepared the following recommendations for grocery stores

Public Health Recommendation for Grocery Stores_apr17

Yes. As of April 27, 2020  if the 811 online assessment determines you require a swab, a drive-through swabbing station has been set up at the hospital and patients remain in their vehicles while the swab is taken.

No. If you are feeling symptoms, please follow the same procedure outlined by AHS (online assessment or 811). If it is determined you require a swab, you will be given a date and time to come to the hospital.

Swabbing stations have no doctors for further assessment.  Whereas an assessment centre will have primary screening (triaging) and well as a detailed secondary assessment by a physician who will determine if you need immediate further medical assistance.  The Drumheller hospital has not yet opened an assessment center.

There is an assessment center established at the hospital but it is not yet functional. If volumes increase, it will be opened.

Starting Tuesday May 19th limited elective day surgeries will resume.  Your physician will contact you to rearrange your previous appointment. At this time, only emergent surgeries are being done.

Recycling and Garbage Collection:

Yes the landfill is still open however it will only be accepting debit payments. No cash transactions will be allowed. Please respect the 2 metre social distancing policy in effect at the facility. Here is their website for hours and other information.

https://www.drumhellerlandfill.com/

Recycling for the Town of Drumheller & surrounding area will resume Monday May 4th, 2020 at the landfill site only. The Drumheller and District Solid Waste Management Association will introduce a phased approach to the reintroduction of the program to Drumheller. Community collection sites in Drumheller will remain closed. Therefore, residents will have to drive their recycling materials to the landfill.

Drumheller & District Regional Landfill at 403-823-1345 or email at info@drumhellerlandfill.com

If you chose to help your neighbor, we encourage you to wear gloves, mask and practice social distancing by staying 2m apart at all times while loading garbage. This includes not travelling together to the landfill.